Website accessibility

Accessibility statement

Electrician Regina aims to make website information, electrical service options, and contact details easier to use for people with different access needs. This page explains the current approach, alternative ways to get help, and how to report a website barrier.

Regina customer discussing accessible electrical service information with an electrician
Electrician reviewing clear service information and communication needs for a Regina customer

Clear information before you contact an electrician

Website visitors should be able to understand the available services, find the phone number, review local coverage, and request help without depending on one device or one way of navigating the site.

  • Logical headings and readable page structure
  • Descriptive links and useful image alternatives
  • Keyboard-visible focus for important controls
  • Responsive layouts that reflow on smaller screens
  • Reduced motion when supported by the visitor's device

Accessibility commitment

Electrician Regina uses WCAG 2.2 Level AA as a practical improvement target for website content and interaction. This is an ongoing goal rather than a claim that every page, plugin, uploaded document, or third-party feature has been independently certified as fully conforming.

Readable content

Pages should use clear headings, short paragraphs, meaningful labels, and direct explanations of electrical services and next steps.

Keyboard access

Important links, buttons, forms, and expandable content should remain usable without relying only on a mouse or touch screen.

Visual clarity

Text, controls, spacing, contrast, and responsive behaviour should support zoom, larger text, and common mobile or assistive settings.

Alternative ways to get service information

A website issue should not prevent someone from asking about electrical work in Regina, White City, Emerald Park, Pilot Butte, or another listed service area.

  • Ask for service information by phone
  • Request a simpler written explanation
  • Ask which service page matches the situation
  • Include a support person or authorized contact
  • Explain a communication or property-access need before the visit

Need urgent electrical help?

Accessibility feedback is not an emergency channel. If there is active sparking, smoke, unusual heat, exposed wiring, or damaged electrical equipment, stay away from the affected area and call 639-710-0400.

Accessibility and Regina service appointments

Accessibility may also affect how a service visit is arranged. Share relevant information before the appointment so access, communication, and the work area can be planned more clearly.

Homes and rentals

Mention stairs, narrow entrances, secured doors, tenants, pets, parking, support people, or another access condition that may affect the visit.

Commercial properties

Identify the site contact, accessible entrance, elevator or loading access, operating hours, tenant notices, and any shutdown restrictions.

Service communication

Ask for operating, maintenance, quote, or follow-up information in a practical format and identify who should receive the final explanation.

How accessibility feedback is handled

Describe the barrier

Share the page or feature, what you were trying to do, and what prevented you from completing the task.

Request an alternative

Explain whether phone support, plain text, simpler instructions, or another practical format would help.

Review the correction

The issue can be reviewed in the content, layout, form, plugin, document, or third-party tool involved.

Known limitations

Some barriers may come from third-party maps, videos, forms, spam-prevention tools, documents, manufacturer information, reviews, or embedded services that are not fully controlled by this website.

When reporting a problem, include the page title or address, device or browser, assistive technology if relevant, and the information or action you were trying to access. Do not send passwords, payment details, or unrelated sensitive information.

Accessibility questions

Can I get electrical service information without using the website?

Yes. Call 639-710-0400 and explain what information you need. You can ask for help identifying a service, understanding a next step, or arranging another practical way to receive the information.

Can I request a simpler version of website information?

Yes. You may request a plain-language explanation, a simpler written summary, or phone assistance. Availability can depend on the content and whether it is supplied directly by Electrician Regina or by a third party.

What should I include in an accessibility report?

Include the page, feature, or form involved; what you were trying to do; what happened; and the format or support that would help. Device and assistive technology details can also be useful.

Can I discuss an accessibility need before an appointment?

Yes. Share relevant communication preferences, support-person details, entrance or parking information, stairs, secured access, tenants, pets, or another practical condition that may affect the service visit.

Choose the contact method that works better for you

Use the contact page or call directly. For accessibility feedback, describe the website barrier or communication need. For electrical service, share the property, location, issue or planned installation, and preferred timing.